Privacy policy

Privacy Policy for ORBITAL | SAWGRASS MILLS
Last Updated: April 30, 2025

This Privacy Policy describes how ORBITAL | SAWGRASS MILLS (the "Site," "we," "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on orbitalsawgrass.com (the "Site") or otherwise interact with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required under applicable law. The most recent version of this policy is always available on the Site.

2. How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, as detailed below. The information we collect and use may vary depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce the terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

3. What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You

  • Contact Information: Your name, email address, phone number, and shipping address.

  • Payment Information: Credit card details, billing address, and other financial data required for purchases.

  • Account Information: If you create an account, we collect details such as your username and password.

Information We Collect Automatically

When you visit the Site or interact with our Services, we may automatically collect information, including:

  • Device and Usage Data: Information about the device you use to access the Site (e.g., IP address, browser type, operating system) and your usage of the Site (e.g., pages viewed, time spent on the Site).

  • Cookies and Similar Technologies: We use cookies to collect data about your interactions with the Site to improve your experience and offer personalized content. By using the Site, you consent to our use of cookies as described in our Cookie Policy.

4. How We Use Your Personal Information

We use the personal information we collect for a variety of business purposes, including:

  • Processing Orders: To process and fulfill your orders, including payment processing, shipping, and delivery.

  • Customer Service: To respond to your inquiries, provide support, and manage your account.

  • Marketing and Promotions: To send you promotional emails and updates about our products, services, and offers that may interest you.

  • Site Improvement: To analyze and improve the functionality, design, and user experience of the Site.

  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

5. Cookies and Tracking Technologies

Our Site uses cookies and other tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, improve our Services, and offer targeted advertisements. You can manage or disable cookies through your browser settings. However, please note that some features of the Site may not function properly if you disable cookies.

6. Sharing of Your Personal Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your information with third-party companies that provide services such as payment processing, shipping, data analysis, marketing, and customer support.

  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of ORBITAL | SAWGRASS MILLS, our users, or others.

  • Business Transfers: If we merge, acquire, or transfer all or part of our business, we may transfer your information as part of that transaction.

7. Your Choices and Rights

You have certain rights regarding your personal information, including:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.

  • Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by following the instructions in the email or contacting us directly.

  • Data Deletion: You can request that we delete your personal information, subject to certain legal limitations.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Site and Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

ORBITAL | SAWGRASS MILLS
Phone: +1 (954) 203-2951
Email: hi@orbitalsawgrass.com

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